2016. Jul. FALIA Forum

The 1st seminar for fiscal year 2016 was held at the Dai-ichi Life Higashi-Totsuka Training Center from July 6 to July 12.
The followings are the number of participants and the topics discussed at the seminar.

China 1 Indonesia 2
Korea 3 Malaysia 1
Pakistan 1 Philippines 4
Sri Lanka 8 Taiwan 4
Thailand 5 Uzbekistan 3
( Total 32 )

Date Topics
Jul 6 (Wed.) Opening Ceremony
Keynote Speech
Panel Discussion: “Correspondence to Consumer Protection ”
7 (Thu.) “Fosterage and Compensation Structure of Captive Sales Agents
- Customer Protection through Fosterage of Agents”
“Product Strategy that supports Concept of
Total Life Planning and Customer Protection ”
8 (Fri.) “Products and its Sales Strategy for Bancassurance
- Customer Protection for the Channels Outside of Ins. Co.”
“Development of Sales Support Infrastructure
and Customer Protection Structure ”
11 (Mon.) “Correspondence to Customer Complaint - Chance in Complaint”
“Correspondence to Orphan Contract
- New Approach by Customer Consultant”
“With the Customers and for the Customers ”
12 (Tue.) Group Discussion & Presentation Time
Closing Ceremony