2004. Jul. Information Technology Course

The 3rd seminar for fiscal 2004 was held at the Dai-ichi Life Higashi-Totsuka Training Center from July 21 to July 28.
The followings are the number of participants and the topics discussed at the seminar.

China 2 Indonesia 1
Malaysia 1 Mongolia 1
Singapore 1 Sri Lanka 4
Taiwan 3 Thailand 4
Turkey 2 Vietnam 2
( Total 21 )

Information Technology Course
Date Topics
Jul 21 (Wed.) Opening Ceremony
"Current Trends in the Japanese Life Insurance Industry and the Situation of Dai-ichi Life"
22 (Thu.) "Next-generation System Plan by Dai-ichi Life"
"Policy Service System of Individual Insurance (KISS)"
23 (Fri.) "Salespersons Support System(Ontline of Navit)"
"Integrated Call Center System/ Observation Tour of a Communication-desk"
26 (Mon.) "Channel Mix Strategy and Agency Support System(DIAS)"
"Customer Database and CRM Strategy"
27 (Tue.) "Business Results Management System(CUSTOM)"
"PC Network System(NOTES)/ Knowledge Management by IT"
28 (Wed.) Free Discussion Closing Ceremony