2009. Jul. Policy Administration Course

The 2nd seminar for fiscal year 2009 was held at the Dai-ichi Life Higashi-Totsuka Training Center from July 22 to July 29.
The followings are the number of participants and the topics discussed at the seminar.

China 1 India 1
Indonesia 3 Korea 4
Malaysia 1 Philippines 1
Singapore 1 Sri Lanka 1
Taiwan 3 Thailand 3
Uzbekistan 3
( Total 22 )

Policy Administration Course
Date Topics
Jul 22 (Wed.) Opening Ceremony
"Overview of Life Insurance Industry in Japan and Corporate Management Strategy"
23 (Thu.) "New Business System"
"Premium Receipt and Policy Conservation System"
24 (Fri.) "Claims Procedures"
Observation Tour of the Policy Administration Depts.
Opinion Time
27 (Mon.) Observation Tour of Inbound Call Center
"IT Strategy supporting Policy Administration System"
28 (Tue.) "Customer Services in the Total Life Planning Strategy"
"CS Promotion Strategy"
29 (Wed.) Free Discussion
Closing Ceremony