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Schedule & Report in Japan 2019
Schedule & Report in Japan 2019
FALIA 国際保険振興会 » Seminar » Schedule & Report in Japan » Schedule & Report in Japan 2019

 

2019. Sep. Channel & Sales Strategy for Individual Life Insurance Course

The 3rd seminar for fiscal year 2019 was held at the Dai-ichi Life Higashi-Totsuka Training Center from September 4 to September 11.

The followings are the number of participants and the topics discussed at the seminar.

 

Cambodia 2 Philippines 4
China 1 Sri Lanka 5
Korea 2 Taiwan 4
Malaysia 2 Thailand 6
Maldives 1 Uzbekistan 2
Mongolia 2 Viet Nam 2
( Total 33)

 

Channel & Sales Strategy for Individual Life Insurance Course
Date Topics
Sep. 4 (Wed.)

Opening Ceremony
“Overview of Life Insurance Industry in Japan”

“Corporate Management Strategy of a Life Insurance Co.

5 (Thu.)

“Channel Strategy of a Life Insurance Co.”
“History and Fosterage & Compensation Structure of Captive Sales Agents”

6 (Fri.)

“Transition of Product Development responding to the Change of Management Environment”
“Product Strategy that supports Concept of Total Life Planning”

9 (Mon.)

“Product Development and Strategy for Independent Agents”
“Products and its Sales Strategy for Bancassurance”
*The above schedule changed due to the impact of typhoon.

10 (Tue.)

“Product Development (Case Study)”
Observation Tour of a Branch Office

11 (Wed.)

Group Work Presentation
Closing Ceremony

 

2019. July Customer Service & Improvement of Customer Satisfaction Course

The 2nd seminar for fiscal year 2019 was held at the Dai-ichi-life Higashi-Totsuka Training Center from July 9 to July 13.

The followings are the number of participants and the topics discussed at the seminar.

 

Cambodia 1 Sri Lanka 7
Indonesia 1 Taiwan 1
Korea 5 Thailand 4
Mongolia 2 Uzbekistan 2
Myanmar 1    
( Total 24)

 

Customer Service & Improvement of Customer Satisfaction Course
Date Topics
July 9 (Tue.)

Welcome Cocktail Reception

10 (Wed.)

Opening Ceremony
“Actual Situation of Customer Protection in Japan”

“Compliance Promotion at a Life Insurance Company

Opinion Exchange Time

11 (Thu.)

“Improvement of Customer Satisfaction of a Life Insurance Company”
“New Approach by Customer Consultant”
“Protection of Customer Information at Channel Agents”
Opinion Exchange Time

12 (Fri.)

“Protection of Customer at Bancassurance”
Closing Ceremony
Tour to the Customer Contact Center of a Life Insurance Company

13 (Sat.)

Day Trip

 

2019. May Product Development & Aging Society Course

The 1st seminar for fiscal year 2019 was held at the FALIA seminar room from May 13 to May 17.

The followings are the number of participants and the topics discussed at the seminar.

 

Bangladesh 2 Philippines 3
China 1 Sri Lanka 2
Indonesia 3 Taiwan 5
Korea 5 Thailand 5
Mongolia 1 Uzbekistan 2
( Total 29)

 

Product Development & Aging Society Course
Date Topics
May 13 (Mon.)

Welcome Cocktail Reception

14 (Tue.)

Opening Ceremony
“Overview of Life Insurance Industry in Japan”

“Product Development responding to the Change of Management Environment

15 (Wed.)

“Products and its Sales Strategy for Bancassurance”
“Product Development and Strategy for Independent Agents”
Opinion Exchange Time

16 (Thu.)

“Corporate Management Strategy of a Life Insurance Co.”
“Nursing Care Business of an Insurance Co.”
Visit to Nursing Care Facility

17 (Fri.)

Day Trip
Closing Ceremony

 


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